The spatial zone usually reserved for professional or formal interpersonal encounters is called ______.

Amazon allows people to post reviews about a product they have purchased. This, also often found on individual blogs, impartial sites, wikis, and social networking sites, is known as __________

A) person-to-person word-of-mouth public relations B) person-to-person word-of-mouth advertising C) person-to-the-masses word-of-mouth advertising D) experiential word-of-mouth communication E) consequential word-of-mouth communication

Who was “Evans” in Ollman v. Evans?

a. a newspaper columnist b. a newspaper reporter c. a college professor d. a political activist