Legitimate power is based on a person's ability to exert influence over other group members on the basis of his or her position or title.

Leonard walked to the podium, made direct eye contact with the audience, then asked the audience:

"Have you ever wondered what a hot dog is made of? Do you really want to know?" What introductory device was Leonard using? a. opening with a startling facts b. asking rhetorical questions c. establishing his credibility d. using personal references

Answer the following statements true (T) or false (F)

1. Being able to say something so that everyone knows you are kidding and not serious demonstrates an ability to integrate nonverbal signals. 2. Coordinating signals is a complex encoding skill. 3. A baby’s first cries probably signal pain, discomfort, or hunger. 4. By the end of the first year, most infants have begun to develop some sense of personal space and privacy. 5. Indiscriminate smiling—little more than a reflex action—doesn’t stop until a baby is close to a year old.