A current asset account for the estimated amount of merchandise that will be returned by customers.

Louisa seems to have a strong ability to accurately pick up on the emotions of others in the workplace, understand what is going on, and display a keen sense of empathy. Which element of emotional intelligence does this describe?

What will be an ideal response?

Which of the following is not considered a source of competitive intelligence?

A) a company's sales force B) suppliers and resellers C) competitors' internal databases D) key customers E) online databases