Keeping a survey short and simple and contacting customers no more than once a month are two keys to drawing people into the data collection effort

Before calling on a prospect, the salesperson should learn as much as possible about the organization and its buyers. This step is known as ________

A) preapproach B) closing C) approach D) presentation E) prospecting

Contra Proferentem means:

A) where there is an ambiguity in a contract term, that term is interpreted against the one who did not draft the contract B) the contract is against public policy C) where there is an ambiguity in a contract term, that term is interpreted against the one who drafted the contract D) the courts prefer a contract to be in writing, not done orally E) the contract is for an illegal purpose