In 2012, European countries refused to import oil from Iran. This refusal is an example of _____.
Fill in the blank(s) with the appropriate word(s).
Answer: an embargo
Business
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The human resource department plays a vital role in preparing effective internal public relations messages
Indicate whether the statement is true or false
Business
Which of the following statements about CRM programs is true?
A) The success of a CRM program relies on its use of mass communication channels. B) CRM programs include information gathered from each customer touchpoint. C) Internet technology is a barrier to the successful implementation of CRM programs. D) To succeed, all companies should engage in CRM every time they interact with a customer. E) Only consumer marketers can benefit from the use of CRM programs.
Business