Which of the following theories developed by Frederick Herzberg distinguishes dissatisfiers from satisfiers?
A) trait-role theory
B) psychological constraint theory
C) probability theory
D) leadership model
E) two-factor theory
E
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Which of the following are advantages of using options for futures speculation?
I. increased leverage II. Potential losses are limited to the cost of the option. III. Options are available on a broad range of commodity, index, and currency futures. IV. Investors avoid the possibility of having to take delivery of the commodity. A) I and II only B) II and III only C) I, II and IV only D) I, II, III and IV
A message is neutral if
A) you are posting a comment about a poor service experience. B) you expect the reader will do as you ask without having to be persuaded. C) you are asking a company to accept a product return that is two weeks past the stated date in the return policy. D) you expect some resistance to your request. E) you hope to convince the reader to accommodate your unique requirements.