Trying to appear better than the other person in a conversation is known as __________ and is

Because we spend so much time listening, we tend to do it efficiently

Indicate whether the statement is true or false

When Anna was the initiator of the end to her relationship with Tomas, she affirmed his

positive qualities and worth, while declaring the end to their relationship. This is an example of Anna using A) justification. B) negative identity management. C) pseudo-de-escalation. D) a positive tone.