A(n) _____ is a "mental library" of scripts each of us draws from to create messages based on what worked for us or others in the past.

a. emoticon
b. canned plan
c. channel
d. communication index

b. canned plan
A canned plan is a "mental library" of scripts each of us draws from to create messages based on what worked for us or others in the past.

Communication & Mass Media

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You should select a topic that showcases your _______________ and knowledge

Fill in the blank(s) with correct word

Communication & Mass Media

The more heterogeneous the group membership, the easier it is for a person to play the tension-releaser role

A. True B. False

Communication & Mass Media