The more heterogeneous the group membership, the easier it is for a person to play the tension-releaser role

A. True
B. False

ANS: b

Communication & Mass Media

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According to communication researcher Joanne Keyton, research is

a. "a process of asking questions and finding answers." b. "like looking for a needle in a haystack." c. "finding quantifiable ways to qualify experiences." d. "more about discovering what we don't know than about what we know."

Communication & Mass Media

Which of the following types of facework refers to the extent that one respects another's autonomy and allows a person the freedom to act as he or she pleases while minimizing any impositions that may restrict this freedom?

A. politeness facework B. solidarity facework C. approbation facework D. tact facework

Communication & Mass Media