The protection of infant industries by a nation's government can cause domestic companies to become complacent toward innovation

Business intelligence systems typically support solving a certain problem or evaluate an opportunity, while decision support systems monitor situations and identify problems and/or opportunities, using analytic methods

Indicate whether the statement is true or false

Giving customers a chance to complain about a problem usually is fruitless; once a business makes a customer angry, he typically will not buy from that company again under any circumstances

Indicate whether the statement is true or false.