Giving customers a chance to complain about a problem usually is fruitless; once a business makes a customer angry, he typically will not buy from that company again under any circumstances

Mintzberg's study focused on the typical workday of _____.

Fill in the blank(s) with the appropriate word(s).

A decline in the availability of bicycle handle bars will decrease Huffy Bicycle Company's production of bicycles. This decreased production in turn will reduce Huffy's demand for bicycle seats. This scenario illustrates_____ demand

a. inelastic b. joint c. elastic d. fluctuating