When interest rates rise, individuals who make deposits will earn a ________ rate of interest, while individuals who need to borrow funds will have to pay a ________ rate

Kevin is on the Board of Directors of a local company and has become concerned with a situation that came to his attention. The Board is in talks to elect the current CEO as Chairman of the Board. Does Kevin have a reason for concern?

a. No, because a single individual as CEO and Chairman of the Board has proven to be very successful in the past. b. Yes, if Kevin knows the CEO and doesn't like his or her personality. c. Yes, as the CEO will not be able to be forced out if his or her performance becomes unacceptable. d. No, because the Board will be sure to elect the best individual to Chairman, regardless of current title.

A sales presentation should be explicitly tied to the expressed needs of a prospective customer

Indicate whether the statement is true or false a. True b. False