Old St. Peter's basilica included this structure:

Answer the following statement(s) true (T) or false (F)

1. Besides indicating where it’s beneficial to focus marketing resources, music business research conversely provides insight where marketing spending would be wasted. 2. Music consumers fit neatly into segmented categories with little or no overlap. 3. The listening public is fickle about contemporary music ,and music history is dotted with instances of abrupt swings in popularity of various music genres. 4. Unfortunately, the insights from music business research are available only to the big, deep-pocket organizations because there’s no data from online consumer activity readily available to emerging local artists. 5. A big change resulting from the digital revolution is that research sample sizes are increased dramatically because online activity is easy to track. An individual research vendor can aggregate millions of media users in its global consumer panel.

A delay in the fulfillment of an established expectation creates

A. frustration. B. confusion. C. suspense. D. surprise.