The RIAA has a library of digital fingerprints that reportedly can identify music that has been illegally downloaded

Informal research methods are generally used for all the following, EXCEPT :

a. For purposes of discovery b. To help identify PR problems and opportunities c. To provide insights into your target audiences d. Prescribe ways for collecting data

When members' listening helps to ensure that their transactional processes are meeting both individual and team needs and helps identify personal and/or interpersonal issues as they impact on the team or the task, they are using:

A) Active listening B) Empathic listening C) Dialogic listening D) Monologic listening