A competent communicator is one who communicates successfully but not necessarily in a socially appropriate manner.

When conducting a focus group, you should not ask participants ________

A) to give you their attitudes on a subject B) to tell you about their problems C) for a solution to a problem D) to tell you what they see as their needs E) how they might act in a certain situation

Masstech Inc follows an employee hierarchy for sustained success of its business. A rule for communication in the company is that members should approach senior-level managers routed through their team managers

Since Tanya needed approval to make an urgent change in the work process, she approached a senior manager directly and accomplished the task. The company saw the benefit in her approach and it became the new communication rule. Which process does this scenario describe? a) Structuratio b) Socialization c) Identification d) Assimilation