Masstech Inc follows an employee hierarchy for sustained success of its business. A rule for communication in the company is that members should approach senior-level managers routed through their team managers
Since Tanya needed approval to make an urgent change in the work process, she approached a senior manager directly and accomplished the task. The company saw the benefit in her approach and it became the new communication rule.
Which process does this scenario describe?
a) Structuratio
b) Socialization
c) Identification
d) Assimilation
A
Communication & Mass Media
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a) incoheren b) impersonal c) interrupting d) incongruous
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Indicate whether the statement is true or false
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