A(n) ________ is a Web application that allows users to easily add and edit content on a Web page

If an organization wishes to become more controlling and authoritative toward its employees, it should consider adopting a(n) _____ structure.

Fill in the blank(s) with the appropriate word(s).

A business that is able to build a higher level of customer retention can be more profitable than another business, even when both have the same market share

Indicate whether the statement is true or false