Anything that might distort, block, or otherwise prevent a message from being properly encoded, sent, or comprehended is referred to as ________

The reason for the existence of credence attributes is that:

A) customer lacks the expertise to make an evaluation. B) the products are familiar to most of the customers. C) the products are intangible and customers can only feel it. D) customers are knowledgeable and concerned about the quality of the products.

There are four basic types of evidence: the testimony of a witness, exhibits, facts that the attorneys have stipulated, and judicial notice

a. True b. False