Before launching into her presentation to the board of directors, Sandra circulates through the room making small talk about the weather, the results of last night's ball game, etc. Sandra is engaging in __________

a) phatic communication
b) metamessaging
c) feedback
d) back-channeling

Answer: a

Communication & Mass Media

You might also like to view...

What is a potential problem with probes in standardized interview surveys?

a. Probes may not alleviate the problem of “don’t know” responses. b. Probes may add additional time to the interview. c. Probes must be verbal, therefore they can be difficult to construct. d. Probes must be neutral or they may bias respondent answers.

Communication & Mass Media

Works aimed at a general audience are considered ________ sources.

A. secondary B. popular C. scholarly D. primary

Communication & Mass Media