Works aimed at a general audience are considered ________ sources.

A. secondary
B. popular
C. scholarly
D. primary

Answer: B

Communication & Mass Media

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Conflict ________ involves implementing strategies to decrease the negative effects of conflict and creating an environment in which conflict can enhance the learning and effectiveness of individuals and the organization

Fill in the blank with correct word

Communication & Mass Media

In defining public relations problems, all of the following techniques are used to gather information except:

a) Environment monitoring b) Public relations audits c) Communication audits d) Agenda setting research

Communication & Mass Media