Effective organizations need upward communication as well as downward communication. Discuss way leaders can enable upward communication

What will be an ideal response?

To h
elp ensure that knowledge lodged at lower hierarchical levels is captured,
discussed, and acted upon, leaders can enable upward communication by:
1. Top executives can acknowledge both to themselves and to the organization that they do not know everything that needs to be known about the organization and its competitive environment. That acknowledgment needs to include the explicit recognition that they need to learn from lower?level employees.

2. Executives can create channels for information to flow upward in an uncluttered and unfiltered way. These channels often take the form of direct contact and communication between upper management and lower?level employees. Taken by themselves, such tactics—management?by?walking around, internal comment and suggestion cards, "graffiti walls" where employees' comments are posted—may seem superficial and programmatic. They can and do become real when upper management seriously seeks and values such input.
3. Executives can also push decision?making authority down to lower levels,
allowing employees to exert authority and take responsibility for the organizational–environmental interface.