Which step is right after question development in the Questionnaire Development Process?

What is the definition of a functional structure?

a. A group of industry experts and experts of other industries b. A chief executive officer and a limited corporate staff, with functional line managers in dominant organizational areas c. A structure that has the owner as a manager who also handles all day-to-day activities d. An organizational structure that has proven to be successful and works correctly for all businesses

This type of communication states what you think or need in a way that is direct and respectful

A) supportive B) assertive C) aggressive D) non-assertive