_____ listening occurs when people listen to members of other cultures and consider them as inferior, uninformed, illogical, or lacking in expertise only because they are from different cultures

____ claims that a culture includes a number of social communities, and each on distinctively shapes the perceptions, identities, and opportunities of its members

A) Social exchange theory B) Uncertainty reduction theory C) Constructivism D) Attribution theory E) Standpoint theory

Research shows that win-win approaches to problem solving are more common in higher-performing organizations than in lower-performing organizations.

a. True
b. False
Indicate whether the statement is true or false