The person designated on the SBOP record as the primary, on-site pharmacist, who is responsible for ensuring that the pharmacy operates in accordance with state laws and regulations, is the:

Which is a true statement?

a. A phlebotomist must use both verbal and nonverbal communication. b. It is acceptable to show displeasure with a patient when his or her family is present. c. Looking at your watch is an acceptable way to communicate to a patient that you have more work to do. d. If patient curses at you, it is OK to curse back.

The ______________________________ is a rating scale that was developed to be used by clinicians to measure the severity of a client's substance abuse problems by measuring seven substance abuse-related problem areas: medical condition, drug use, alcohol use, employment, illegal activity, social relations, and psychological findings.?

Fill in the blank(s) with correct word