Xerox benchmarked its distribution system against that of L. L. Bean's. This is an example of:
A) competitive benchmarking.
B) internal benchmarking.
C) functional benchmarking.
D) disaggregate benchmarking.
C
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An effective summary saves time by reducing a report or article by 85 to 95 percent.
a. true b. false
There are several problems associated with the test-retest approach to determining reliability. If measuring respondents' attitude toward low-fat milk may cause them to become more health conscious and develop a more positive attitude toward low-fat milk, then there is a problem with ________.
A) the time interval between testing B) the initial measurement altering the characteristic being measured C) it being impossible to make repeated measurements D) the first measurement having a carryover effect to the second or subsequent measurements