With regard to motivational orientation, the negotiator whose goals are individualistic in nature:
A) seeks to minimize the difference between the negotiating parties' outcomes
B) prefers to maximize the difference between their own profits and those of the other party
C) prefers to maximize his or her own gain and is indifferent to how much the other person
is getting from the agreement
D) is aggressive and egotistical during the negotiation
C
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Individuals with above average amounts of mortgage interest, medical expenses and property taxes are likely to
A) take both itemized deductions and the standard deduction. B) take only the standard deduction. C) take only itemized deductions. D) take the alternative minimum tax.
Which of the following guidelines should you avoid doing when a visitor is abusive?
A) Listen to the visitor's spoken words, but also listen to the unspoken words--that is, to the visitor's tone of voice and body language. B) Apologize if it is appropriate to do so. C) You should tolerate the abuse to avoid the company possibly being sued. D) Be diplomatic, courteous, and treat the abusive visitor with respect.