Explain why a customer's level of satisfaction with a product may change from the initial level of satisfaction
What will be an ideal response?
Answers will vary. A customer may find that a low price caused him to overlook product costs, such as usage costs or maintenance. The level of satisfaction may change if the product rapidly loses its usefulness.
Business
You might also like to view...
A shortage is the amount by which quantity:
a) supplied exceeds quantity demanded. b) supplied exceeds the equilibrium quantity. c) demanded increases when the price rises. d) demanded exceeds quantity supplied. e) demanded exceeds the equilibrium quantity.
Business
The knowledge of responsibilities and duties of an information systems (IS) department helps one become a better consumer of the IS department's services
Indicate whether the statement is true or false
Business