The knowledge of responsibilities and duties of an information systems (IS) department helps one become a better consumer of the IS department's services

Kate is coaching members of her field sales team to help them understand how they spend their time and how they might increase their productivity. A tool that would help her provide feedback for this is ________

A) time-and-duty analysis B) a sales quota C) a feed-forward approach D) an expense allowance E) a norm for prospect calls

A project has achieved success. Which of the following statements is another way of expressing the same outcome?

A) The project achieved the dual constraint plus the two external conditions. B) The project achieved the triple constraint plus the one internal condition. C) The project achieved the triple constraint plus the one external condition. D) The project achieved the dual constraint plus the two internal conditions.