Kate is coaching members of her field sales team to help them understand how they spend their time and how they might increase their productivity. A tool that would help her provide feedback for this is ________
A) time-and-duty analysis
B) a sales quota
C) a feed-forward approach
D) an expense allowance
E) a norm for prospect calls
A
Business
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Research on sociotechnical systems theory was a precursor to the total quality management (TQM) movement.
a. true b. false
Business
Which of the following is considered information that is useful for a business?
A) one week of GPS locations for delivery trucks B) one week of sales figures in all coffee store outlets C) incoming and outgoing office e-mail counts for one day D) one month of golf cleat sales figures to customers over 45 in urban stores E) annual revenues for frozen dessert market products compiled by a trade association
Business