A successful CRM system will collect information to help a company assess its customers' needs

Indicate whether the statement is true or false

TRUE

Business

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Epic Inc., a firm that produces chairs for offices, uses comparative advertising to inform the consumers that its products offer the same features and quality as the competitor's. This is an example of a(n) ________ attack

A) guerilla B) frontal C) encirclement D) bypass E) flank

Business

With a CRM approach, how might a firm select different methods of contacting and communicating with customers based on their value?

What will be an ideal response?

Business