An inflammation of the thin, transparent membrane covering the visible portion of the sclera and lining the inside of the eyelids results in:

The office manager is responsible for all of the following tasks except:

A) monitoring physician salaries. B) preparing financial reports and payroll, and tracking office finances. C) overseeing medical supply inventory and equipment maintenance. D) supervising employees, scheduling, hiring employees, and terminating employees.

To provide good customer service for visitors in your facility, you should:

A. let people know if they will need to wait, and explain why and for how long. B. offer people a beverage when possible. C. give good directions to people who don't know their way around the facility. D. All of the above E. None of the above