To provide good customer service for visitors in your facility, you should:
A. let people know if they will need to wait, and explain why and for how long.
B. offer people a beverage when possible.
C. give good directions to people who don't know their way around the facility.
D. All of the above
E. None of the above
Answer: D
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You are caring for a conscious patient whom you believe is having an acute ischemic stroke. After administering oxygen (if needed), your next priority should include:
A) providing prompt transport for possible fibrinolytic therapy. B) determining whether the patient has prescribed nitroglycerin. C) closely monitoring the blood pressure every 15 to 20 minutes. D) administering 1 tube of oral glucose to rule out hypoglycemia.