Prefacing your instructions with dangers, warnings, cautions, or notes is essential

A) To avoid costly lawsuits. B) To be thorough. C) To avoid potentially harming an individual. D) All of the above. E) A and C.

E

Business

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Offering discounts on future purchases, free merchandise, or other considerations in negative messages about business transactions

A) is almost always viewed as a hollow, insincere gesture. B) should be avoided since it acknowledges guilt. C) is a good idea only when dealing with government contracts. D) has been shown to worsen relationships rather than repair them. E) can go a long way to rebuilding a customer's confidence in your company.

Business

For market segments to be beneficial for companies, they must be measurable

Indicate whether the statement is true or false

Business