All of the following informative speaking strategies would be
effective when clarifying a difficult term EXCEPT:
a. Define essential features
b. Quiz the audience
c. Discuss nonexamples
d. Use similes
e. Use varied examples
d
Communication & Mass Media
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If you are thinking about your upcoming vacation plans rather than listening carefully to your friend's problem, you are preoccupied by
a. encoding. b. internal noise. c. external noise. d. internal feedback. e. external feedback.
Communication & Mass Media
Which method of conflict resolution employs the services of an impartial third party for the purpose of guiding, coaching, and encouraging the disputants toward agreement?
a) arbitration b) mediation c) negotiation d) the 4Rs Method e) the A-E-I-O-U Model
Communication & Mass Media