One advantage of focus groups is synergism which results because the participants' feelings are similar to those of other group members; they feel comfortable and therefore willing to express their ideas and feelings

__________________ or ________________ lien (involuntary) for labor, skill materials, or equipment provided for the improvements of real estate. This lien can be placed by contractors, workers, or suppliers of materials.

Fill in the blank(s) with the appropriate word(s).

Which of the following is an example of a probing question?

A) "How much time do you currently spend on the telephone?" B) "What type of security system do you currently use?" C) "Would you like me to write up the order to ensure quick delivery?" D) "How does upper management feel about the employee turnover rate?" E) "May I show you how our product works with your current offerings?"