Which of the following is true of product lines?

a. They help distinguish each version of a product from the others offered by a company.
b. They provide economies of scale in advertising.
c. They mandate a separate marketing strategy for each line.
d. They involve greater transportation and warehousing costs than product items.

Ans: b. They provide economies of scale in advertising.

Business

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Imagine yourself as the sales manager for a company that sells corporate jets. A major customer complains that a recently purchased jet makes too much noise at high altitudes

To stop the conflict surrounding the complaint, you offer to send the customer a check for $10,000 as compensation for the problem. Which style of conflict management did you use? A) competitive B) collaborative C) accommodative D) sharing

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Which of the following is a category of the European Quality Award?

A) policy deployment B) operations focus C) information analysis D) partnerships and resources E) human resources development

Business