Imagine yourself as the sales manager for a company that sells corporate jets. A major customer complains that a recently purchased jet makes too much noise at high altitudes
To stop the conflict surrounding the complaint, you offer to send the customer a check for $10,000 as compensation for the problem. Which style of conflict management did you use?
A) competitive
B) collaborative
C) accommodative
D) sharing
Answer: C
Business
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Which of the following is a cost shifting technique in health insurance?
A) Utilization review B) Generic drugs C) Second opinions D) Increased deductibles
Business
The Seventh Amendment of the U.S. Constitution:
a. addresses the right of government to seize property b. addresses the right of persons to trial in common-law cases c. addresses the right of persons to trial by jury in criminal cases d. addresses the right of persons to engage in business e. none of the other choices are correct
Business