An advantage of exponential smoothing over a simple moving average is that exponential smoothing requires one to retain less data

The Federal Tax Coordinator (FTC) is generally considered the most comprehensive of the three editorial sources in Checkpoint

a. True b. False Indicate whether the statement is true or false

Salespeople ensure that delivery schedules are met, that the good or service performs as promised, and that buyers are trained in the use of the product. All of these functions are part of _____, the final step in the selling process

a. the preapproach b. closing c. lead qualification d. follow-up e. the sales presentation