Which of the following is not included in the various phases of malpractice litigation?
A. A complaint against the defendant is filed by the plaintiff
B. A healthcare institution is informed of an injury to a patient
C. Appeal of the jury decision is begun by the losing party
D. Depositions are given while a court reporter records every word
Answer: B. A healthcare institution is informed of an injury to a patient
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When determining productivity of an EMS system, the EMS provider:
A) calculates the ratio of EMS calls to the number of operating ambulances. B) determines the number of paramedics on duty versus the number of EMS calls. C) calculates the number of critical patients per month and how many survived. D) measures how many patient transports per hour each ambulance accomplishes.