Under the fair value method, companies compute total compensation expense based on the fair value of options on the date of exercise

a. true
b. false

Answer: b. false

Business

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The typical response is referred to as the central tendency

Indicate whether the statement is true or false

Business

Voice-over internet protocol (VoIP) systems enable salespeople to ________

A) access data from key partners B) deliver text messages to key customers through a short-messaging system C) track all aspects of customer interaction D) avoid the capital outlay of a CRM system E) make and receive phone calls anywhere just as though they were in the office

Business