Simulation models are useful for economic order quantity problems with probabilistic demand and lead time

_____ is the relationship between the organization (sometimes represented by the product or service itself) and the customer.

a. Customer relationship management b. Quality control c. Public relations d. External communication e. Corporate communications

Why is the allowance method preferred over the direct write-off method of accounting for bad debts?

a. Allowance method is used for tax purposes. b. Estimates are used. c. Determining worthless accounts under direct write-off method is difficult to do. d. Improved matching of bad debt expense with revenue.