Ethical questions are concerned with "what works" in a speech.

According to the textbook, criticism can be a barrier to listening unless you ________

A) accept all the speaker says rather than forming judgments about him or her. B) are conscious of when the speaker?s distracting mannerisms or appearance affect your listening. C) form arguments against the speaker?s points as you are listening. D) simply tune out speakers that are boring or controversial.

The term "Hispanic" refers to

A) people who live in any Spanish-speaking country. B) native speakers of the Spanish language with Spanish surnames. C) members of the Hispanic race. D) the people of Central and South America.