According to the textbook, criticism can be a barrier to listening unless you ________

A) accept all the speaker says rather than forming judgments about him or her.
B) are conscious of when the speaker?s distracting mannerisms or appearance affect your
listening.
C) form arguments against the speaker?s points as you are listening.
D) simply tune out speakers that are boring or controversial.

B

Communication & Mass Media

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The order in which you present your arguments

can affect how well your central claim is received. Indicate whether the statement is true or false

Communication & Mass Media

Which of the following is a potential benefit from employing a flat organizational chart?

A. Less information distortion B. Additional individual employee attention C. Information overload for managers D. Many managers help to disburse the workload

Communication & Mass Media