The process through which the union and management negotiate pay, benefits and other work terms is _____.

Which of the following is not discussed by the chapter as an advantage of indirect channels?

A. Assortments that consumers value B. Ability to compete C. Ability to handle small purchases D. Access to new markets

________ refers to a channel stretching from raw materials to components to final products that are carried to final buyers

A) A supply chain B) A marketing channel C) A market segment D) A demand chain E) A marketing-mix channel