Which of the following is not discussed by the chapter as an advantage of indirect channels?

A portal accessed by telephone or cell phone defines ________

Fill in the blank(s) with correct word

Arthur, a salesperson in a leading apparel store, is very courteous and friendly with customers who visit the store

However, while interacting with customers through emails, he tends to be rather blunt and aggressive, which has led to a couple of complaints being lodged against him. Which of the following does the scenario illustrate?A) virtual reality B) telepresence C) augmented reality D) disinhibition