CHOOSE ALL THAT APPLY. Effective listening skills are crucial to career success and advancement because ______.
a. most success and achievement from a career standpoint can be connected to effective listening
b. effective listening can be an asset in business meetings, strategy sessions, and customer relations
c. listening is a vital ability in leadership activities
d. employers frequently rank listening as one of the most sought-after skills
a. most success and achievement from a career standpoint can be connected to effective listening ,
b. effective listening can be an asset in business meetings, strategy sessions, and customer relations , c. listening is a vital ability in leadership activities and d. employers frequently rank listening as one of the most sought-after skills
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A representative of the labor union was called to speak before a committee about the dangers faced by workers at a chemical factory
The committee was looking forward to hearing the representative's thoughts on the subject so they could take appropriate action to increase workers' safety. However, the representative panicked and mumbled his way through the speech. Which concept did the representative fail to display? a) Management of anxiet b) Implementation of message strategy c) Situational knowledge d) Architectural nonverbal communication
Which speaker should use internal summaries in structuring the presentation?
a. one who needs to recap major subdivisions in a long and complex speech b. one who would like to suggest what will be coming later c. one who wants to trace a map or route using a spatial format d. one who has a humorous speech that is quite brief