Concealment and deception occur most frequently in:

a) Focus groups
b) Field observation
c) Telephone surveys
d) Experiments

D

Communication & Mass Media

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Of the seven types of disconfirming responses listed in your textbook, this has the most negative effect on the recipient

a. incongruous b. impersonal c. tangential d. impervious

Communication & Mass Media

List at least five of the recommended methods for dealing with speaking anxiety

What will be an ideal response

Communication & Mass Media