Of the seven types of disconfirming responses listed in your textbook, this has the most negative effect on the recipient

Which position isthe first line of contact between a company and media personnel?

a. PR personnel b. Litigation officers c. Publicists d. Bloggers

The characteristic of "uniqueness" as it relates to personal relationships refers to individuals who communicate with each other as unique human beings instead of people who merely inhabit roles

Indicate whether this statement is true or false.