_____ tests are sometimes called "intelligence tests."

A. Achievement
B. Psychomotor
C. Adaptability
D. Cognitive ability
E. Endurance

Answer: D. Cognitive ability

Business

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In outbound telemarketing, the call center employees ________

A) sell high-involvement products B) initiate calls from a location closer to prospects C) offer huge discounts to customers D) initiate calls to prospects and customers E) answer the queries of consumers who call for information

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________ marketing by nonprofit or government organizations furthers a cause

A) Corporate societal B) Brand C) Causal D) Social E) Place

Business