_____ define the place you want to be; _____ tell you how to get there

Which of the following statements regarding group life insurance is FALSE?

A) The premium is based on the insured's attained age at the time of conversion. B) Conversion must be done within 31 days from the date coverage is lost. C) The converted policy must be a term insurance policy, not permanent insurance. D) No proof of insurability is required.

Communication that flows to a higher level in the group or organization is called ________

A) intrapersonal communication B) downward communication C) upward communication D) lateral communication E) horizontal communication